Return and Refund Policy

Thank you for shopping at RK9 Treasure! We appreciate your trust in us to provide you with high-quality trading cards and merchandise. We want to ensure your satisfaction with every purchase. Please review our Return and Refund Policy carefully.

1. Returns

We accept returns on eligible items within 7 days from the date of purchase. To be eligible for a return, the following conditions must be met:

• The item must be in its original packaging and in the same condition as when you received it.
• The item must be unused and free from any signs of wear, damage, or alteration.
• The original receipt or proof of purchase must be provided.

2. Refunds

Upon receiving your returned item and inspecting it, we will process your refund within 5-7 business days. The refund will be issued to your original payment method. Please note that it may take additional time for the refund to appear on your bank or credit card statement.

3. Non-Returnable Items

Certain items are not eligible for return, including:

• Opened or damaged booster packs, booster boxes, or other sealed products.
• Items that have been personalized, altered, or customized.
• Products that are not in their original condition or packaging.

4. Exchanges

If you receive a defective or damaged item, please contact us immediately through our Contact Us page with a description of the issue and a photo if possible. We will work with you to arrange an exchange for the same item or a suitable replacement.

5. Shipping Costs

Shipping costs associated with returning items are the responsibility of the customer unless the return is due to an error on our part (e.g., you received the wrong item). In such cases, we will provide a prepaid shipping label for the return.

6. Cancellations

If you wish to cancel an order, please contact us within 24 hours of placing your order. Once your order has been shipped, it cannot be canceled.

7. Contact Us

If you have any questions or concerns regarding our Return and Refund Policy, please don't hesitate to contact us. We are here to assist you and ensure your shopping experience with RK9 Treasure is enjoyable.

8. Changes to the Policy

RK9 Treasure reserves the right to modify or update this Return and Refund Policy at any time without prior notice. Any changes will be posted on our website, and it is your responsibility to review this policy periodically.

By shopping at RK9 Treasure, you agree to abide by the terms and conditions outlined in this Return and Refund Policy.

Thank you for choosing RK9 Treasure for your trading card needs and merchandise!